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Hotel Xcaret Mexico All Parks All Fun Inclusive (Adults Only) Playa del Carmen, Playa del Carmen

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From894US$ /night
Check-in
05Feb2025Select date
Check-out
06Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, Mexico, 77710

Hotel Xcaret Mexico All Parks All Fun Inclusive (Adults Only) is a unique resort that emphasizes sustainable tourism through its eco-integrating architecture. Nestled in Playa del Carmen, the resort offers an exceptional blend of natural beauty and modern luxury. Recognized with a Five Diamond Certification from the AAA, it serves as a tribute to Mexican culture, incorporating local artisan designs and materials throughout its facilities. The All-Fun Inclusive™ concept allows guests unlimited access to the Xcaret Group's parks, providing cultured experiences alongside leisure and adventure.

Location

Situated just 10 km from Cancun International Airport, Hotel Xcaret Mexico provides easy connectivity to various attractions in the Riviera Maya. The resort’s location allows guests to explore nearby towns and natural wonders, including cenotes and archaeological sites. Proximity to Playa del Carmen’s vibrant nightlife and stunning beaches enhances the overall experience, making it an ideal destination for those seeking culture and adventure.

Rooms

The resort features 900 suites inspired by Mexican art, with contemporary designs that include handmade craftwork. Guests can enjoy either ocean, garden, or jungle views, depending on the suite category. Unique amenities include premium organic products, 300-thread-count Egyptian cotton linens, and access to private terraces. Each suite also features a sofa bed, a minibar, and a separate sitting area, ensuring comfort during your stay.

Eat & Drink

Dining at the resort includes 12 restaurants serving a variety of cuisines under the expertise of renowned chefs. Signature dishes celebrate traditional Mexican flavors while ensuring a premium dining experience. Guests can indulge in breakfast buffets, a la carte lunch, and themed dinner options, focusing on fresh, local ingredients. Notable restaurants include Ha’ and Cantina Los Faroles, offering unique culinary explorations.

Leisure & Business

Leisure activities at Hotel Xcaret include unlimited access to Grupo Xcaret’s parks which feature natural and adventure attractions. Guests can unwind in the exquisite Muluk Spa, offering nature-inspired treatments and serene wellness experiences. The resort progresses the traditional all-inclusive model by incorporating unique experiences in beaches, rivers, and adventure parks, ensuring every guest finds their preferred activity to relax or explore.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Family Oceanfront King Suite
Max:
2 persons
5 m² 
Bed options:
2 King Size Beds
Air conditioning
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Suite
Max:
3 persons
53 m² 
Bed options:
1 King Size Bed
Air conditioning
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Oceanfront King Room
Max:
3 persons
5 m² 
Bed options:
1 King Size Bed
Air conditioning
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Playa del Carmen 3.6 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 5.2 mi
Cancun (CUN) 39.8 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Adults only
  • Baggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Canoeing
  • Cycling
  • Tennis court
  • Badminton
  • Golf course
  • Pool tables
  • Darts
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Free airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Playpen
  • Baby stroller
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Massage
  • Open-air bath
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, Mexico, 77710
Map view
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, Mexico, 77710
Nearby
Cenote Santa Cruz
700 ft
Restaurants
Restaurante Ha'
1.2 mi
Carretera Chetumal - Puerto Juarez Kilometro 282 Inside Hotel Xcaret Mexico

Reviews and Ratings

Feedback from previous guests about their experience.
84%
liked the resort and would come back
Luxurious rooms
Beautiful views
Late room availability
Soundproofing issues
8.4/10
Great
Rooms
7.0
Location
8.5
Service
7.4
Dining
6.7
Guest reviews
8.4/10
based on 30 reviews
8.9
8.9/10based on 1331 reviews
Matthew
United Kingdom, January  2025
7.2/10

I had a mixed experience at this hotel. The rooms were really spacious with great amenities, but unfortunately, mine wasn't ready until 5:30 PM and wasn’t what I requested. The service was friendly but the noise from music kept me awake, despite calls for help. The location was beautiful but a bit rocky. Overall, it has its perks, but there are areas that need improvement.

Rooms
7.0
The rooms were huge and had fantastic features like a jacuzzi tub and a walk-in shower, but mine wasn't available on time and wasn't the room I had originally requested.
Service
6.0
The staff was overly friendly and attentive, which was nice, but they took a while to address the noise complaint.
Location
8.0
The location was beautiful, perfect for snorkeling, but the beach was a bit small and rocky.
Dining
8.0
The dining options were phenomenal, but it could get a bit chaotic at the restaurant.
Facilities
7.0
The facilities were decent, with great amenities, but the noise issues were quite bothersome.
James
United States of America, January  2025
8.4/10

The hotel is a beautiful getaway with spacious and luxurious rooms that include amazing amenities like a jacuzzi tub and a private hammock. The staff was friendly and provided helpful information during our stay. However, the late checkout policy was disappointing, especially when dealing with a sick child. The location is stunning, though the beach could be better. Overall, it’s a great value for a relaxing vacation.

Rooms
10.0
The rooms were huge and equipped with a 50-inch flat screen TV, a jacuzzi hydro tub, and an enormous walk-in shower. I loved having my own hammock and balcony for some private downtime.
Service
6.0
The service was mostly friendly, explaining everything about the food and services offered. Unfortunately, they were not flexible or understanding about a late checkout request, which was frustrating.
Location
8.0
The location offered a fantastic range of pools and restaurants. The beach was small and rocky but absolutely gorgeous for snorkeling.
Dining
9.0
The dining experience was phenomenal, with standout meals served. However, it took a while to get drinks in the non-buffet restaurants.
Facilities
9.0
The hotel facilities were great, with beautiful pools and a variety of entertainment options available.
Thomas
United States of America, December  2024
7.0/10

My stay at the hotel had its ups and downs. The location is beautiful, perfect for snorkeling, and there are plenty of pools and restaurants. However, my room wasn’t ready until late, and I was disturbed by noise at night, which made it hard to sleep. The staff was friendly, but the service could have been a bit more attentive, especially during busy times.

Rooms
5.0
I was disappointed that my room wasn't ready until 5:30 PM, and it wasn't what I had requested. There were also a lot of noisy disturbances in the hallways that kept me up at night.
Service
7.0
The staff at Casa Fuego was genuinely friendly and tried to be accommodating. However, they seemed quite busy and weren't always available to assist promptly.
Location
8.0
The location is absolutely gorgeous for snorkeling, with amazing options for pools and dining. However, it is quite far from the center, which can be inconvenient.
Dining
8.0
The dining experience was great, with gourmet food offerings, but the service could be a bit slow at times.
Facilities
7.0
The hotel offers a nice variety of pools and amenities that are well-maintained, but it was challenging to find seating at the restaurants.
Alex
United Kingdom, November  2024
7.4/10

The hotel had a beautiful and well-equipped room that was a relief from the humid Caribbean air. However, my check-in took longer than expected, which was quite tedious. The staff were incredibly friendly and accommodating throughout my stay, and the location, while small and rocky, was absolutely gorgeous for snorkeling. Overall, it was a good experience, but a bit frustrating with the delays at the start.

Rooms
8.0
My room was beautiful and well-equipped, providing a nice cool and dry refuge from the outside humidity.
Service
9.0
The staff were amazing, knowledgeable, and super friendly, making my stay much more enjoyable.
Location
7.0
The location was small and rocky, which was a disappointment, but it was absolutely gorgeous for snorkeling and other water activities.
Dining
6.0
The dining experience was okay, but it felt quite chaotic, especially in terms of drink service.
Facilities
7.0
The facilities were decent, but I didn't have much chance to utilize them during my stay.
Leo
United Kingdom, October  2024
6.8/10

My stay at the hotel was a mixed experience. The location is absolutely gorgeous for snorkeling, and the amenities are pretty nice, but the rooms were not ready until after 5 pm, which was frustrating. The service was solid overall, although there were some communication hiccups. Despite these issues, the beauty of the surroundings made up for some of the inconveniences.

Rooms
5.0
Unfortunately, the oceanfront room wasn't ready until after 5 pm, and the noise from the intersection and elevator was quite bothersome, shaking and rattling throughout my stay.
Service
7.0
Service was fantastic in most areas of the property, but there were some moments where the staff didn't seem very friendly when I raised my wrist band concern.
Location
8.0
The location is beautiful and perfect for snorkeling, although it's a bit far from the center, it was easy to access the nearby theme parks.
Dining
Facilities
7.0
The amenities were nice overall, but the pool area could use a little more attention.
Michael
United Kingdom, October  2024
8.0/10

I had a lovely stay at this hotel, with clean and spacious rooms that offered good value for the price. The staff was friendly and attentive, making the experience pleasant overall. However, I found the dining options to be somewhat limited, especially at breakfast, and the Wi-Fi was not included, which can be a bit frustrating. The facilities, particularly the pool, were well-kept and enjoyable.

Rooms
8.0
The rooms were spacious, clean, and comfortable, providing a relaxing environment after a long day out.
Service
9.0
The staff was friendly and attentive, always willing to help with any requests we had.
Location
10.0
The hotel is conveniently located near beautiful beaches and several excellent restaurants, making it easy to explore the area.
Dining
5.0
While the dining options were plentiful, I found breakfast to be lacking in variety and quality.
Facilities
8.0
The pool area was well-maintained and provided a great place to relax.
Frederick
United States of America, September  2024
7.6/10

I recently stayed at this hotel and overall, it was a good experience. The rooms were comfortable and luxurious, offering beautiful views of the river and beach. However, I was disappointed that my room wasn't ready until after 5 PM and the soundproofing could definitely use some improvement. All in all, it's a great spot but has some areas to work on.

Rooms
8.0
The rooms were comfortable, clean, and very luxurious with a stunning view of the river and beach.
Service
7.0
The service was a bit hit or miss. While some staff were lovely and accommodating, others seemed tired and overworked, impacting their friendliness.
Location
9.0
The location was fantastic, with beautiful views and amazing opportunities for snorkeling, although some areas were a bit small and rocky.
Dining
7.0
Dining was good overall, but there were some delays in service, especially for drinks at non-buffet restaurants.
Facilities
7.0
Facilities were decent with a beautiful rooftop area, but I feel they could improve on maximizing guest comfort, especially with noise levels.
Luxurious rooms
Late room availability
Jack
United States of America, September  2024
7.2/10

I had a mixed experience at this hotel. The location is excellent with beautiful surroundings and various amenities nearby. The staff was very friendly and helpful, making me feel welcome. However, the rooms were not very quiet; I struggled to get good sleep due to noise and some maintenance issues. On the positive side, the value for money is decent given everything that’s offered.

Rooms
5.0
The rooms were unfortunately not soundproof, which made it hard to sleep at night. It also seemed like they were undergoing some maintenance.
Service
9.0
The service was top-notch. The staff was friendly and seemed genuinely passionate about making my stay enjoyable.
Location
9.0
The location is beautiful, with well-maintained pools, restaurants, and plenty of entertainment options nearby.
Dining
6.0
Dining options weren’t my favorite; some meals didn't hit the mark as I expected.
Facilities
7.0
Facilities were decent, particularly the pools, although there were some access issues during busy times.
Chris
United Kingdom, August  2024
7.0/10

The hotel has a fantastic location right by the beach and offers amazing amenities like pools and restaurants. I found the rooms comfortable, but they were really noisy due to the location and hard floors. The service was professional and helpful, although it was a bit distracting with construction going on. Overall, it's a decent place to stay, but the noise factor could be improved.

Rooms
5.0
The rooms were generally comfortable, but I found them to be super loud in the mornings, especially with the hard floors and the room being right next to the pool. There was also an unpleasant sewer smell at times.
Service
8.0
The service was professional, attentive, and kind. They were very helpful in guiding us about the nearby parks, which I appreciated.
Location
9.0
The location is amazing, with beautiful beach access and a variety of pools and entertainment options nearby. It was a pleasure exploring the area.
Dining
6.0
Dining options were quite limited, and on one occasion, the food I received was cold. However, I was impressed with the availability of self-service options.
Facilities
7.0
The facilities were impressive, with multiple pools and dining options, although there was construction happening that affected our experience.
Johnny
United States of America, August  2024
7.4/10

I recently stayed at this hotel and, overall, it has a beautiful location and the rooms are quite nice. However, I found the staff to be a bit arrogant at times and the dining experience left a lot to be desired. The amenities are great, but the pool situation could use some improvement. The rate was decent for what we got, but a few things could be better to enhance the overall experience.

Rooms
9.0
The rooms were wonderful and well-appointed, very modern and comfortable.
Service
6.0
The service was friendly and helpful, but I did encounter some staff who seemed a bit arrogant and unapproachable at times.
Location
9.0
The hotel is located in a beautiful area, right next to the park and close to several restaurants, making it very convenient.
Dining
5.0
Dining was somewhat of a letdown. The restaurant wasn’t ready until late in the day, and the options were limited, which was disappointing.
Facilities
7.0
The facilities included a nice pool area and restaurants, although I felt like the service around dining could be improved.
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